Contact Us - We're Here to Help
Get in Touch with EcoRideMt
We're here to answer your questions, support your journey, and help you find the perfect e-bike solution.
🌟 About EcoRideMt
We're a nonprofit organization dedicated to providing affordable, sustainable transportation to low-income individuals, halfway house residents, Native American communities, and anyone seeking healthier outdoor exercise options. Every purchase supports our mission to make safe cycling accessible to all.
📧 How Can We Help You?
Whether you have questions about our products, need technical support, want to learn about our nonprofit programs, or are interested in partnering with us, we're here to help.
- Email: info@repedal.org
- Phone: (406) 598-7203
- Hours: Monday – Friday, 9:00 AM – 5:00 PM MT
- Response Time: We typically respond within 24 hours on business days.
💬 What You Can Contact Us About:
- Customer Service & Order Status: Questions about order tracking, shipping timelines, returns, and exchanges.
- Product Support & Technical Help: E-bike assembly, troubleshooting, battery maintenance, replacement parts, and warranty claims.
- Nonprofit Programs & Partnerships: Qualifying for subsidized e-bike programs, helmet donations, payment options, bulk purchases, and corporate sponsorships.
- Donations & Contributions: Supporting our mission through contributions that provide e-bikes and safety equipment to those in need.
📍 Location & Appointments
Office Address: 228 E 2nd Ave Suite 2, Kalispell, Montana 59901
(By Appointment Only)
While we do not have a traditional retail showroom with floor models, we welcome the opportunity to connect with our local community! If you are in the Kalispell area and would like to meet with us to learn more about our nonprofit programs or discuss which e-bike solution is right for you, please reach out via phone or email to schedule an appointment at least 48 hours in advance.
❓ Frequently Asked Questions
Do you ship nationwide?
Yes, we offer free fast shipping on most e-bikes across the continental United States.
What's your return policy?
We offer a 30-day return policy on most products. Contact us for specific details.
How can I volunteer or get involved?
We'd love to have you! Email or call us to learn about volunteer opportunities.
Leave Us a Message
Have a question about our e-bikes, need help with an order, or want to learn more about our nonprofit programs? Drop us a note below and our team will get back to you within 24 hours!